Show page Old revisions Backlinks This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. {{indexmenu_n>60}} {{anchor:ugd_licensing}} Working with licenses {{anchor:ugd_licensing_installationid}} ASTER Installation ID ASTER creates an automatic backup copy of the information on active licenses activated on the computer to our license server. This backup allows you to restore all of your activated codes with just a few mouse clicks. This can be very useful if your computer crashes, reinstalled your OS, or forgot your license code when you need to restore the purchased licenses to activate the ASTER. <note>Please note that the licenses can be restored only on the computer which it was installed and that the processor of the computer has not to be changed. The ASTER license is tied to the hard disk and CPU of the computer so when you change any one of them, the license restoration from the back is not possible.</note> A backup of your licenses is created and sent to the server when you activate a license. In order to identify the computer, ASTER creates and assigns a unique identifier number to it. When you start ASTER for the first time, you will see the following information message: After you click the "OK" button, a unique identifier is created and it is displayed in the window as below: Please make a note of it and keep it in a safe place, for example, in your notebook or some cloud storage like Google Drive or one drive. This ID allows you to restore (See. Restoring a license from a backup) your ASTER license data in case you need to reinstall Windows. We recommend you do not store the identifier data on the same computer as it may be lost when your system crashes. If you need to check the identifier, you can find it in the lower-left corner of the "ASTER Control Panel" window. {{anchor:ugd_licensing_activation}} ASTER License Activation {{anchor:ugd_licensing_trial}} Trial Period After ASTER is installed on your computer and run for the first time (or again after a windows re-installation), you will see “ASTER Activation Dialog” You need an internet connection to activate the trial or license. If the computer is connected to the internet through a proxy server, then click the first option to configure ASTER to connect through the proxy. (See. Configure ASTER to use Proxy Server). Enter Activation ID to activate the license you purchased for ASTER. If you just want to try ASTER in trial, then click the last option to activate the trial for 14 days. <note>oIWIKIoLike the ASTER license, the trial period is also tied to the computer hardware. This means, if you reinstall ASTER (including the updated version) it will not reset the trial period, i.e. you will not receive an additional 14 days of trial, when you reinstall the program</note> ASTER has a 14-day trial, during which you can test the full capabilities of the program and make your decision about purchasing a license. The ASTER program will work without any functional limitations in the trial. When a few days are left in the trial period, and you open the ASTER Control, you will see “License Expiration Reminder” dialog box will be displayed with the information about the remaining days for the trial and date of the next reminder *. *You can change the “Date of the next reminder” After the trial expires, when you run the program, it will show you the window to activate the license - to continue using ASTER. We hope that the 14-day trial was sufficient for the test and you will purchase a license afterward. You can choose to uninstall the program if you do now wish to purchase a license currently. {{anchor:ugd_licensing_key}} Activation Code When you buy an ASTER license, you will receive product activation code. To activate the license, you must have an internet connection on the computer. To activate the license click on the “Register” button in the General Settings tab in ASTER Control. Then, in the “ASTER Activation Dialog” enter the Activation ID (activation code) in the “Enter Activation ID here” field and then click the “Activate” button. In the dialogue box that appears, select the licenses you wish to deactivate. Enter the email address where notifications of the license deactivation will be sent. Choose the reason for deactivation from the list, and if necessary, provide a message describing the reason for deactivation. In the last column, you can see the number of available transfers. You are allowed a maximum of 4 transfers per year. Once everything is filled out, click the 'Transfer' button. A confirmation window for deactivation will appear. In the open window, select the licenses to confirm deactivation and click 'Proceed with Transfer'. After successfully sending the request, you will receive a message on the specified email with a unique request number. It is recommended to save this number just in case (for example, to refer to the request in case of any issues).The deactivation request is processed almost immediately (sometimes within a few minutes). After the process is successfully completed, you will receive a second email confirming that your request has been processed, and a window with new activation keys will open. You can save these keys in a text file or copy them to the clipboard. Starting from version 2.51, the keys remain the same. Once you have saved the keys using one method provided, the 'I have saved Activation Keys in a safe place' button will activate. Click on it and, if you choose to restart ASTER, the 'ASTER Activation Dialog' window will open, where you will see the new licensing status on this PC. Now, with the new keys you have obtained, you can activate ASTER on a new PC or in case of hardware replacement. <note>If a license is deactivated in the new version of ASTER (from version 2.51), it cannot be used in earlier versions. An alert message will indicate that the license has been deactivated.</note> If for some reason you cannot save new activation codes (for example, accidentally closed the last dialog), do not worry. Just do the last step of deactivation again (starting with clicking the "Deactivate licenses" button) and get a new list of activation codes again. {{anchor:ugd_licensing_cleanup}} Clearing ASTER license information Some situations when there is a need to remove all ASTER license information from a computer are listed below: You want to clean the computer after deactivating the license (See. Deactivate ASTER licenses) and transfer the license to another computer. For this case, it is not necessary to clear the license information as the license is unusable. The computer has a long list of invalid licenses that were once activated on it. This list may be annoying to you, and you would like to get a "clean" list of the ASTER licenses. This can be done by removing all the license information, and then re-activate only the valid activation codes. In rare cases, the ASTER support service can recommend you to clean licenses to troubleshoot or get a clean list. In previous versions, this cleaning could be done by the following command: oIWIKIo 'asterctl --clean-license' This is executed in the Windows shell window, which is not convenient. The action of clearing the license information requires user confirmation, and if the answer is yes, you will be prompted to save the activation codes (See. Viewing keys activated on the computer). The second method is the 'Clear License' button in the context menu of the 'System' section in the 'Workplaces' tab, which can be accessed by clicking on: {{anchor:ugd_licensing_sentinfo}} Information sent to the license server When you deactivate and create backup copies of the license, some information is sent to the license server. This information sent to the server contains the following data: The name of the buyer and the email address used to purchase the ASTER licenses. Activation codes are generated by the ASTER license server when purchasing licenses. Code for binding licenses to the hardware of the computer. Registration keys are generated by the ASTER license server in response to the activation of the activation code. ASTER installation ID. The system time of the user's computer at the time of the request. ASTER version number installed on the user's computer. Language of the ASTER User Interface. Activation code for deactivation. The date to and from the license server is encrypted. We can make sure the above list doesn't contain any data, except for the data you provided during purchase, received from the license server after purchase of license and after activation of the license, and minimal data for the backup and deactivation process.