Differences

This shows you the differences between two versions of the page.

--- en:v3:core:ugd:ugd_licensing [2024/04/09 11:22]
maria_k [Deactivate ASTER licenses]
+++ en:v3:core:ugd:ugd_licensing [2024/04/09 11:32]
maria_k [Clearing ASTER license information]
@@ Line 199: / Line 199: @@
 In the open window, select the licenses to confirm deactivation and click** 'Proceed with Transfer'**. After successfully sending the request, you will receive a message on the specified email with a unique request number. It is recommended to save this number just in case (for example, to refer to the request in case of any issues).The deactivation request is processed almost immediately (sometimes within a few minutes). After the process is successfully completed, you will receive a second email confirming that your request has been processed, and a window with new activation keys will open. You can save these keys in a text file or copy them to the clipboard. Starting from version 2.51, the keys remain the same. Once you have saved the keys using one method provided, the **'I have saved Activation Keys in a safe place'** button will activate. Click on it and, if you choose to restart ASTER, the 'ASTER Activation Dialog' window will open, where you will see the new licensing status on this PC. Now, with the new keys you have obtained, you can activate ASTER on a new PC or in case of hardware replacement.
-Copy them to a safe place and use the licenses at your discretion.
+<note>If a license is deactivated in the new version of ASTER (from version 2.51), it cannot be used in earlier versions. An alert message will indicate that the license has been deactivated.</note>
 If for some reason you cannot save new activation codes (for example, accidentally closed the last dialog), do not worry. Just do the last step of deactivation again (starting with clicking the **"Deactivate licenses"** button) and get a new list of activation codes again.
@@ Line 208: / Line 208: @@
 ===== Clearing ASTER license information =====
-Some of the situations when there is a need to remove all ASTER license information from a computer are listed below:
+Some situations when there is a need to remove all ASTER license information from a computer are listed below:
-  * The Home license was activated on the computer (and it is not over yet), and you want to activate the Pro-license on this computer (or vice versa). Home and Pro licenses cannot be activated on one computer, so you need to delete the previously activated license from the disk.
-  * You want to clean the computer after deactivating the license (See. [[.:ugd_licensing#ugd_licensing_deactivation|Deactivate ASTER licenses]] ) and transfer the license to another computer. For this case, it is not necessary to clear the license information as the license is unusable.
+  * You want to clean the computer after deactivating the license (See. [[.:ugd_licensing#ugd_licensing_deactivation|Deactivate ASTER licenses]]) and transfer the license to another computer. For this case, it is not necessary to clear the license information as the license is unusable.
   * The computer has a long list of invalid licenses that were once activated on it. This list may be annoying to you, and you would like to get a **"clean"**  list of the ASTER licenses. This can be done by removing all the license information, and then re-activate only the valid activation codes.
   * In rare cases, the ASTER support service can recommend you to clean licenses to troubleshoot or get a clean list.
@@ Line 226: / Line 222: @@
 This is executed in the Windows shell window, which is not convenient.
-In version 2.17, on the "Restore / Deactivate" tab, [[.:ugd_licensing#ugd_activation_restore_deactivate|Deactivate ASTER licenses]] right-click context option **"Clear ASTER license information"**  was added for convenience.
 The action of clearing the license information requires user confirmation, and if the answer is yes, you will be prompted to save the activation codes (See. [[.:ugd_licensing#ugd_licensing_viewkeys|Viewing keys activated on the computer]]).
-You can still use the old method to clear licenses - via the command line.
+The second method is the 'Clear License' button in the context menu of the 'System' section in the 'Workplaces' tab, which can be accessed by clicking on:
-The button for clearing the license is duplicated in the context menu of the image of the system unit in the **"Workplaces"**  tab:
-{{  ..:..:..:computermenu_cleanlicense_v2_26_3.png?nolink&687x423  |Clear ASTER license information through the use of context menu}}
+{{  ..:..:..:computermenu_cleanlicense_v3.png?nolink&974x611  |Clear ASTER license information through the use of context menu}}
 {{anchor:ugd_licensing_sentinfo}}