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en:v3:core:ugd:ugd_support [2024/04/02 14:08]
maria_k [Adding files and clipboard content to the report]
en:v3:core:ugd:ugd_support [2024/04/09 14:52] (current)
maria_k [Sending a report]
Line 108: Line 108:
 When the report is successfully sent, a success message will appear, which will mention the support request number. Please make a note of that number so you can contact us directly in case you have any more input. And in case the sending fails, an error message will appear as below: When the report is successfully sent, a success message will appear, which will mention the support request number. Please make a note of that number so you can contact us directly in case you have any more input. And in case the sending fails, an error message will appear as below:
  
-{{  ..:..:..:supportrequest_senderror.png?​nolink& ​ |Error message}}+{{  ..:..:..:report_send_error_v3.png?​nolink&​359x373 ​ ​|Error message}}
  
 The description of the error may vary, depending on the cause of the error, in this case, sending a report The description of the error may vary, depending on the cause of the error, in this case, sending a report